AI-Powered operations, management, and support for iGaming operators.
AI-Powered PAM

The account system that does the first pass

AI-Powered operations, management and support for every player account. Onboarding, verification, payments, and support queues arrive pre-checked, so your team makes the calls.

Operations console

Routine checks in seconds, exceptions to your team

Run a withdrawal review, a support conversation, or ask the bilingual avatar about a player. The PAM clears what is routine and hands anything unusual to a person, with the evidence attached.

Demo data
Withdrawal request$1,250 via Pix
In the demoPlayer 48213
  1. IdentityKYC verified 14 days ago
    Checking
  2. Payment destinationMatches the account used for deposits
  3. Bonus termsWagering requirement completed
  4. Risk signalsDeposit frequency up 3x this week
  5. DecisionSent to the payments team with full context

Three checks cleared automatically. One signal needs a person.

Nine workflows, each with a specific job for AI

From a player's first sign-up to the reports your regulator asks for.

Player accounts

In the demo

One profile joins identity, wallet, activity, and support history, so every team sees the same player.

Registration & onboarding

In the demo

Sign-up shortens when details verify automatically, and pauses when something doesn't match.

KYC & compliance

In the demo

Documents are checked and risk-scored on arrival; only unclear cases reach your compliance queue.

Deposits & withdrawals

In the demo

Unusual payment patterns are flagged before a withdrawal is approved, not after.

Casino operations

In the demo

Catalog, sessions, and bonus rules run from one back office with anomaly alerts built in.

Sportsbook operations

In the demo

Bets, settlements, and player limits share one record with the casino, so nothing is reconciled twice.

Player support

In the demo

An assistant answers routine account questions and hands complex cases to agents with the history attached.

Reporting

In the demo

Operational dashboards and regulator-ready reports from a single source of truth.

Back-office automation

In the demo

Alerts, approvals, and reconciliations run on schedule, each with a named owner.

Every automated decision leaves a trail

Decisions are logged and reviewable, and sensitive actions - KYC outcomes, withdrawal holds, account restrictions - can require a person to approve them.

Meet the AI avatar

Ask the platform, in English or Spanish.

A voice-and-video assistant that walks your team through a player's report, explains what happened in a game session, and answers routine questions - in the language your team works in.

  • Explains player reports in plain words
  • Summarises game activity for any player or period
  • Hands anything sensitive to a person
In the demo

Walk a player through the PAM

We'll take a test player from sign-up to first withdrawal and show where your team steps in.